If the size or the article itself does not meet your expectations, you can return it to us within 14 days of receiving the goods. Please send your return with sufficient postage to:

Dani's Queenssize GmbH
At the Flachsberg 2b
63110 Rodgau
Germany

You can also find all details on the statutory right of withdrawal in theRight of withdrawal.

After receiving your return, the money will be refunded after 4-7 working days.

You can find all information on the statutory right of withdrawal in ourRight of withdrawal.

If your order is incomplete, please contact us by email at the addressservice@queenssize.comso that we can help you as soon as possible.

Should you receive a wrong or faulty article, please contact us by email at the addressservice@queenssize.comso that we can help you as soon as possible.

You made a mistake when ordering, made a mistake in the address, or selected the wrong item No problem! Please let us know as soon as possible by e-mail to the address service@queenssize.comwith. We will do our best to make the adjustments you want. Please understand that changes are no longer possible after shipping.

It is very easy to do. You wear the code in the field when you place your order in the checkout„Discount code“ a. Your discount or voucher amount will then be automatically deducted from the total price.

On average, the delivery time is approx. 2-4 working days. However, certain items may be delivered later due to a longer delivery time..

Please note that there may be delays in shipments due to the current situation in connection with Covid19.

We send all packages insured and with tracking with DHL.

After shipping you will receive an email with the necessary shipment information. So you can easily see where your package is currently located.

You can find all the information here:Shipping

You can pay with us via PayPal, credit card or bank transfer.

You can always email us at the email addressservice@queenssize.comto contact. We do our best to answer your e-mail as quickly as possible and to clarify your request.

We are available Monday to Friday from 10:00 a.m. to 4:00 p.m.
We are closed on the weekends.