Willkommen bei Queenssize

Data protection

We look forward to your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about dealing with your data.

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Data protection
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1) Information about the collection of personal data and contact data of the responsible person
1.1 We are pleased that you visit our website and thank you for your interest. In the following we inform you about how to deal with your personal data when using our website. Personal data are all data with which you can be identified personally.
1.2 Responsible for data processing on this website within the meaning of the Data Protection Basic Regulation (DSGVO) Dani's QueensSize GmbH, At the Flachsberg 2b,63110 Rodgau, Germany, e-mail: service@queenssize.com. The person responsible for the processing of personal data is the natural or legal entity, which decides alone or together with others about the purposes and means of processing personal data.
1.3 This website uses for security reasons and to protect the transfer of personal data and other confidential content (e.g., orders or inquiries to the responsible persons) a SSL resp. TLS encryption. You can detect an encrypted connection to the string "HTTPS: //" and the lock icon in your browser line.

2) Data collection when visiting our website
With the merely informative use of our website, so if you do not register or transmit us otherwise information, we only charge such data that your browser transmits to our server (so-called "server-logfiles"). When you call our website, we collect the following data that is technically required for us to view the website:
- Our visited website
- Date and time at the time of access
- Quantity of the transmitted data in bytes
- Source / reference from which you came to the page
- Used browser
- Used operating system
- IP address used (if necessary: ​​in anonymous form)
Processing takes place in accordance with Article 6 (1) lit. F DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. A transfer or otherwise use of the data does not take place. However, we reserve the right to review the server log files later, concrete indications should indicate unlawful usage.

3) Cookies
To make the visit of our website attractive and to enable the use of certain functions, we use so-called cookies on different pages. These are small text files that are stored on your terminal. Some of the cookies we used will be deleted after the end of the browser session, so after closing your browser, again (so-called session cookies). Other cookies remain on their terminal and enable to recognize their browser on the next visit (so-called persistent cookies). Cookies are set, collect and process them in individual scope, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a predetermined duration, which can differ depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings of your web browser.
Partly the cookies serve to simplify the ordering process by storing settings (e.g., note the contents of a virtual cart for a later visit to the website). If personal data is processed by individuals used by us, the processing in accordance with Article 6 (1) lit. b DSGVO is either implementing the contract, in accordance with Article 6 (1) lit. a DSGVO in the case of a granted consent or According to Art. 6 para. 1 lit. F DSGVO in respect of our legitimate interests on the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.
Please note that you can hire your browser so that you can be informed about setting cookies and individually deciding on their acceptance or the acceptance of cookies for certain cases or generally can exclude. Each browser differs in the way he manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browsers under the following links:
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en/kb/cookies- relief and-
Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Safari: https://support.apple.com/en-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that in case of non-receipt of cookies, the functionality of our website can be restricted.

4) Contact
In the context of contacting us (e.g., via contact form or e-mail), personal data are collected. Which data is collected in the case of a contact form, can be seen from the respective contact form. These data are stored and used exclusively for the purpose of answering your request or for contacting and associated technical administration. Legal basis for the processing of this data is our legitimate interest in answering your request in accordance with Article 6 (1) lit. F DSGVO. If your contact aims to conclude a contract, additional legal basis for processing Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after completing your request. This is the case if it can be seen from the circumstances that the affected facts is concluded and if no statutory storage requirements are precluded.

5) Data processing at the opening of a customer account and for the contract processing
According to Art. 6 (1) Lit. B DSGVO, personal data will continue to be collected and processed if you communicate us to this to carry out a contract or at the opening of a customer account. Which data is collected is apparent from the respective input forms. A deletion of your customer account is possible at any time and can be done by a message to the above mentioned address of the responsible person. We save and use the data provided by you for contract processing. Following full handling of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and will be deleted after the expiry of these deadlines, unless you have expressly conserved in any further use of your data or reserved for a statutory further data use of our site became.

6) Comment function
As part of the comment function on this website, it is also stored in addition to your commentary information at the time of creating the comment and the commentator name you have chosen and published on this website. Furthermore, your IP address is logged and saved. This storage of the IP address is for security reasons and in the event that the person concerned by a given commentary the rights of third parties violates or illegal content posts. We need your e-mail address to get in touch with you if a third party should be obvious to its published content as unlawful. Legal basis for storing their data are the Art. 6 para. 1 lit. b and f dsgvo. We reserve the right to delete comments when it is unlawful by third parties.

7) Use of customer data for direct advertising
Advertising by mail
On the basis of our legitimate interest in personalized direct advertising, we reserve the right to keep your post and surname, postal address and - as far as we have received this additional information within the framework of the contractual relationship from you - your title, academic degree, your year of birth and your professional, Industry or business designation in accordance with Art. 6 para. 1 lit. F DSGVO to save and use for the sending of interesting offers and information about our products via mail.
You can contradict the storage and use of your data for this purpose at any time by a corresponding message to the responsible person.

8) Data processing for order processing
8.1 For the processing of your order, we work together with the following service providers, which support us in whole or in part in the implementation of closed contracts. These service providers will provide certain personal data in accordance with the following information.
The personal data we collected will be passed on to the transport company commissioned with the delivery company, as far as this is required for the delivery of the goods. In the context of payment processing, we continue to give your payment data to the commissioned credit institution, if required for payment processing. If payment service providers are used, we explicitly inform you about this. Legal basis for the transfer of the data is Art. 6 para. 1 lit. b DSGVO.
8.2 In order to fulfill our contractual obligations, we work together with external shipping partners. We give your name as well as your delivery address and, if necessary for the delivery your telephone number, exclusively for sale of goods delivery Art. 6 para. 1 lit. b DSGVO to a shipping partner we selected from us.
8.3 Use of special service providers for order processing and handling
- Billbee
The order processing takes place via the service provider "Billbee" (Billbee GmbH, Paulinstrasse 54, 32756 Detmold). Name, address and, if applicable, other personal data are passed on according to Article 6 (1) Lit. B DSGVO exclusively for the settlement of the online order to Billbee. The transfer of your data takes place only insofar as this is actually required for the settlement of the order. Details of Billbee's data protection and its privacy policy are available on the Billbee website under "Billbee.io".
8.4 Use of payment service providers (payment services)
- PayPal
For payment via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment" via PayPal we give your payment details as part of the payment processing to the PayPal (Europe) s.a.r.l. et cie, s.c.a., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), continue. The transfer takes place in accordance with Article 6 (1) lit. b DSGVO and only insofar as this is required for payment processing.
PayPal reserves the rights for the payment methods Credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment" via PayPal the implementation of a credit status. For this purpose, their payment data may be disclosed in accordance with Art. 6 para. 1 lit. F DSGVO on the basis of the legitimate interest of PayPal at the determination of their solvency to credit funds. The result of the credit check in relation to the statistical default probability probability uses PayPal for the purpose of deciding on the provision of the respective payment method. The credit status can contain probability values ​​(so-called score values). As far as score values ​​flow into the result of credit reports, they have their basis in a scientifically recognized mathematical statistical procedure. In the calculation of the score values, among other things, but not exclusively, address data. Further data protection information, among other things to the credit bureaus, please refer to the privacy policy of PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can contradict this processing of your data at any time by a message to PayPal. However, PayPal may remain entitled to process their personal data if this is required for the contractual payment processing.
- Shopify Payments
We use the payment service provider "Shopify Payments", 3rd Floor, Europe House, Harcourt Building, Harcourt Street, Dublin 2. If you decide for a payment method offered via the payment service provider Shopify Payments, the payment method is made via the technical service provider Stripe Payments Europe Ltd. , 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to which we informed your information communicated as part of the ordering process, along with the information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b DSGVO. The transfer of your data takes place exclusively for the purpose of payment processing with the Stripe Payments Europe Ltd. And only insofar as it is required for this. For more information about the data protection of Shopify Payments, see the Internet address below: https://www.shopify.com/legal/privacy.
Data protection information about the Stripe Payments Europe Ltd. Find here: https://stripe.com/en/privacy
- IMMEDIATELY
When selecting the payment method "immediately", the payment processing takes place via the payment service provider immediately GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "immediately"), to which we informed your information communicated as part of the ordering process, together with the information about your order according to Art. 6 para. 1 lit. b DSGVO pass on. The instant GmbH is part of the Klarna Group (Klarna Bank from (Publ), Sveavägen 46, 11134 Stockholm, Sweden). The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider immediately and only insofar as it is required for this. Under the following Internet address, you will receive more information about the privacy policy of immediately: https://www.klarna.com/sofort/datenschutz.
- Stripe
If you decide for a payment method of the payment service provider Stripe, the payment processing takes place via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to which we provide your information communicated as part of the ordering process, along with the information About your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) according to Art. 6 para. 1 lit. b DSGVO. The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider STRIPE Payments Europe Ltd. And only insofar as it is required for this. For more information about the privacy of Stripe, see the URL https://stripe.com/en/privacy#Translation.

9) Rights of the person concerned
9.1 The applicable data protection law grants you comprehensive concerns with regard to the processing of your personal data comprehensive concerns (information and intervention rights), which we inform you below:
- Law in accordance with Art. 15 DSGVO: In particular, they have a right to information about their personal data processed by us, the processing purposes, the categories of the processed personal data, the recipients or categories of receivers, which their data has been disclosed or will be disclosed Planned storage period or criteria for setting the storage period, the existence of a right to rectification, deletion, restriction of processing, contradiction to processing, complaint with a supervisory authority, the origin of their data, if they were not raised by us, The existence of automated decision-making, including profiling and, if necessary, meaningful information on the logic involved and the scope of the scope relating and the desired effects of such processing, as well as its right to inform guarantees in accordance with Art. 46 DSGVO in forwarding your data Third countries persist;
- Law on correction according to Art. 16 DSGVO: You have a right to immediately correction of incorrect data and / or completion of your incomplete data stored in us;
- Legal deletion according to Art. 17 DSGVO: You have the right to demand the deletion of your personal data in the presence of the requirements of Art. 17 para. 1 DSGVO. However, this right does not exist in particular if the processing is required to exercise the right to free expression and information, to fulfill a legal obligation, for reasons of public interest or assertion, exercise or defense of legal claims;
- Right to restrict processing according to Art. 18 DSGVO: You have the right to demand the restriction of processing your personal data as long as the accuracy of your data disputed by you will be reviewed if you delete your data because of inadmissible data processing and instead The restriction of processing your data requires your data to assert, exercise, or defense of legal claims after we no longer need this data after harvesting or if you have filed a contradiction for your special situation, as long as it is not yet established, whether our predominance of legitimate reasons;
- Law to information in accordance with Art. 19 DSGVO: If you have asserted the right to correction, deletion or restriction of processing to the responsible person, it is obliged to allow all recipients who have been disclosed to the personal data concerning the person related to them or limiting the processing, unless this proves to be impossible or is associated with a disproportionate effort. You are the right to be informed about these beneficiaries.
- Law on data transferability according to Art. 20 DSGVO: You have the right to obtain your personal data you have provided in a structured, common and machine readbaring format or to require the transmission to another responsible person, as far as this is technically feasible ;
- Right to revoke revoked consent in accordance with Article 7 (3) DSGVO: You have the right to revoke a once granted consent to the processing of data at any time with effect for the future. In the case of the cancellation, we will immediately delete the data subjected if further processing can not be supported on a legal basis for consenting processing. The revocation of consent does not affect the legality of the processing of processing due to the consent until the revocation;
- Law to complaint according to Art. 77 DSGVO: If you believe that the processing of personal data relating to you infringes the DSGVO, without prejudice to a different administrative or judicial remedies - the right to complain with a supervisory authority, especially in the Member State of your whereabouts, your workplace or the place of alleged violation.
9.2 Opposition law
Unless in the context of a strand of interest, we process their personal data due to our predominant legitimate interest, they have the right to appeal for the future for the future for the future, for reasons that arise from their special situation.
Take advantage of your right of objection, we end the processing of the data subject. However, further processing remains reserved if we can prove compelling relevant reasons for the processing that outweigh their interests, fundamental rights and fundamental freedoms, or if the processing of the assertion, exercise or defense of legal entitlements serves.
If your personal data is processed by us to operate direct advertising, you have the right to at any time contradict the processing of personal data for the purpose of such advertising. You can exert the opposition as described above.
If you make use of your right of objection, we will finish the processing of the data subjects for direct purposes.

10) Duration of storage of personal data
The duration of storage of personal data is calculated on the basis of the relevant legal basis, the purpose of the purpose and, if relevant, in addition to the relevant statutory retention period (e.g., commercial and tax retention periods).
When processing personal data based on an explicit consent in accordance with Article 6 (1) lit. a DSGVO, these data are stored until the person concerned reveals his consent.
If legal retention periods for data that are processed in the context of legal or legal obligations based on Art. 6 para. 1 lit. b DSGVO, this data is routinely deleted after expiration of the retention periods, unless they are required for the contractual fulfillment or contract initiation are and / or on our part does not persist any legitimate interest in further storage.
When processing personal data based on Art. 6 para. 1 lit. F DSGVO, this data is stored until the person concerned exercises his right of objection under Article 21 (1) DSGVO, unless we can force compelling reasons Processing for the processing, which predominate the interests, rights and freedoms of the person concerned, or processing serves the assertion, exercise or defense of legal claims.
In the processing of personal data for the purpose of direct presentation based on Art. 6 para. 1 lit. F DSGVO, these data are stored until the person concerned exercises his right of objection under Article 21 (2) DSGVO.
Unless otherwise informed of the other information of this statement on specific processing situations, stored personal data are then deleted if they are no longer necessary for the purposes for which they were collected or otherwise processed.