Return processing

Return processing

This is how your return works

Pack the article properly

Enter an invoice or delivery note

Optional: a short hint why you return

Send to your choice at your own expense:

Danis QueensSSize GmbH

Weiherwiesen 5

66882 Hütschenhausen

As soon as your package arrives, we will check the items. Then you get your money back on the same way as you paid. That can be up to 14 working days take - thanks for your patience!

Important:

Please only unworn, clean items with a label return

No assumption Smalls (e.g. smoke, perfume, detergent), Hair or Pollution

Hygiene articles, personalized products and sale articles are excluded from the exchange

Please check your order within 24 hours after receipt - before wearing or washing. This is the only way we can process defects quickly

At a glance:

6 € return processing fee

(for examination, preparation & reinforcement) This fee helps us to make returns more environmentally friendly, offer fair prices and promote consumption. Thank you very much for your understanding!

 

 - 8 € return transport fee

– Refusal to accept

Wrong or incomplete address

Non -collection in the branch/packing station

Returns after the 14-day period has expired

Thank you for thinking - that's how returns remain fair and transparent for everyone!