Return processing
This is how your return works
• Pack the article properly
• Enter an invoice or delivery note
• Optional: a short hint why you return
• Send to your choice at your own expense:
Danis QueensSSize GmbH
Weiherwiesen 5
66882 Hütschenhausen
As soon as your package arrives, we will check the items. Then you get your money back on the same way as you paid. That can be up to 14 working days take - thanks for your patience!
Important:
• Please only unworn, clean items with a label return
• No assumption Smalls (e.g. smoke, perfume, detergent), Hair or Pollution
• Hygiene articles, personalized products and sale articles are excluded from the exchange
• Please check your order within 24 hours after receipt - before wearing or washing. This is the only way we can process defects quickly
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At a glance:
• 6 € return processing fee
(for examination, preparation & reinforcement) This fee helps us to make returns more environmentally friendly, offer fair prices and promote consumption. Thank you very much for your understanding!
- 8 € return transport fee
– Refusal to accept
– Wrong or incomplete address
– Non -collection in the branch/packing station
– Returns after the 14-day period has expired
Thank you for thinking - that's how returns remain fair and transparent for everyone!